Lloyds TSB announced that they were adding an additional £375 million to cover the growing number of complaints relating to payment protection insurance (PPI).

Barclays have set aside an additional £300 million and Royal Bank of Scotland an additional £125 million.

The sheer scale of mis-selling and over-charging becomes apparent when it is clear how much money is needed to redress customers appropriately. In addition to this, the amount that is eventually paid out to consumers could be even more.

Strathern Associates have specialised in PPI-related complaints for over three years. We can help you start a complaint and get the money back that is rightfully yours.

Contact our team on: 0800 917 2905 or alternatively you can fill out a form by clicking here and one of our advisors will contact you directly.

We look forward to helping you,

The Strathern Associates Information Team

Read more by clicking here and here.

Which? executive director Richard Lloyd said the figures suggest “some banks are still failing to treat their customers fairly when things go wrong”.*

With a record number of complaints, there is more pressure than ever on the banks to resolve complaints quickly and fairly, however there are still concerns over the banks’ handling of complaints.

Strathern Associates can help with this. We have over three years experience in bringing complaints to all lenders in relation to Payment Protection Insurance (PPI).  Don’t risk your bank mis-handling your complaint and don’t trust them to resolve it as quickly as possible for you.

If you want a professional service that can handle your complaint every step of the way, then contact our of our advisors today on: 0800 917 2905.

Insurance complaints are still rising and there has never been a better time to reclaim insurance premiums you may have been mis-sold.

Our website contains lots of further information regarding how our service works, who we’re regulated by and how we have a proven track record.

If the website doesn’t answer all of your questions, our advisors certainly can, simply call: 0800 917 2905 to speak to an advisor today. They can offer advice and guidance free of charge.

The Strathern Associates Information Team

*The article from the Press Association can be read in full, by clicking here

Alternatively, you can visit our website by clicking here –  On the site you can download our ‘Claims Pack’ or fill out a form so we can contact you directly.

Make 2012 the year to get your mis-sold premiums back.

The Strathern Associates Team

If you know of a friend or family member, who could benefit from our service, then please inform them! If we process a case for them, and they receive a refund, you receive a £25 high-street voucher for referring them to us. Perfect for Christmas shopping!

All you need to do, is inform your friend or colleague or even someone at your place of work, of Strathern Associates, and if we run a successful case for them, you receive £25 in high-street vouchers. Simple.

If you would like to find out more, please do contact us on: 0800 917 2905 or take a look at our website for more info: www.strathernassociates.co.uk

The Strathern Associates Team

Even if you haven’t complained yet, it is never too late. Strathern Associates are accepting and processing new complaints everyday, against many different lenders, from Halifax to Welcome Finance.

Check your old loan information, find that old credit card statement. If you had PPI, you’re entitled to make a complaint.

It’s easy:

1. Call our office on: 0800 917 2905
2. Speak to one of our expert advisors.

If you’re unaware of what has happened regarding the Judicial Review and the judgment passed, then you can read more on our earlier blog posts. Simply click on the links to the right.

If you still have questions, or you’re unsure of anything, head over to our Frequently Asked Questions (FAQ) page, alternatively get in touch with us and we’ll be able to answer any questions you may have.

Let’s get the money back you deserve,

The Strathern Associates Team

This news follows confirmation from Lloyds Banking Group last week, that they are also not appealing against the decision and have set aside a massive budget for the investigation and compensation of PPI complaints.

In addition to this news, the British Bankers Association (BBA) has also stated they will not be appealing the decision, most likely ruling out any sort of appeal from the banking industry.

The news is a welcome relief to thousands of consumers who are awaiting their complaints to be taken off ‘hold’ and investigated.

If you have a loan or credit card with insurance (PPI), then there is no better time to claim the money back now. If you are unsure of what to do, our expert advisors are here to help and answer any questions you may have. Simply contact our team today: 0800 917 2905.

Let’s get the money back you deserve,

The Strathern Associates Team

For more reading, click the links below:

The Telegraph – Click Here

The Guardian – Click Here

Although the BBA are still considering whether or not to appeal the Judicial Review Decision (they have until the 10th May to decide), Lloyds no longer intended to participate in the industry-wide action. Lloyds Chief Executive said “We will not be participating in the BBA review”

As a result of this decision, Strathern Associates will be contacting all clients who have an ongoing complaint against Lloyds TSB, with the intention of getting it resolved as quickly as possible.

If you have got a loan or credit card with Lloyds TSB and would like to speak to Strathern Associates about reclaiming your PPI, please contact our team on: 0800 917 2905.

For more reading, click the links below:

The Guardian – http://www.guardian.co.uk/business/2011/may/05/lloyds-loss-payment-protection-costs

BBC – http://www.bbc.co.uk/news/business-13290126

Although the majority of major banks are placing current insurance complaints on hold, some lenders are still handling complaints as normal. In addition to this, the Financial Ombudsman is still accepting complaints relating to the sale of insurance policies.

So, if you have Payment Protection Insurance (PPI) on any loans or credit cards, don’t be put off by the current situation regarding the BBA & FSA. You still have a right to complain if you believe your insurance policy was ‘mis-sold’.

If you would like to speak to one of our advisors about how we can assist you further or if you would like to discuss your loan or credit card, then you can contact us via two easy methods:

1. Telephone – 0800 917 2905. Simple and straight-forward, speak to an advisor instantly.

2. Our web site – Simply click on the ‘request a call back’ button on our home page, and one of our advisors will contact you within 15 minutes. Easy.

Remember, it’s never too late to start your complaint. Strathern Associates continues to settle insurance related complaints everyday.

Contact us now if you would like to start your complaint and claim your insurance back.

The Strathern Associates Team

* – If you would like more detail, please see our earlier blog post entitled: ‘NEWS: Banks to challenge FSA on PPI Rules’

Just recently settled a complaint against First Plus for a client of ours. She was delighted with our service and had this to say:

“Thank you very much for your amazing service, a great help just before Christmas!” (Mrs. Atherton)

Also, our clients Mr. & Mrs. Donovan from Southampton had this to say about our service:

“We would like to thank Strathern Associates for resolving the issue with our loan company so efficiently it has been a big help to us, and all the staff we have dealt with have been helpful and professional”

If you need help with your claim, call us now: 0800 917 2905, or request a call-back by simply clicking the button on our main website page. Easy, fast and secure.

The Strathern Associates Team

Banks fear new City watchdog rules on payment protection insurance (PPI) complaints could become widespread, their representative body has said.

The British Bankers Association said it feared “illegal and retrospective” rules could be used to cover the sales of other products.

On Friday, it asked the High Court for a judicial review of the new rules.

The Financial Services Authority (FSA) said it would “vigorously contest” the review.

After several years of investigation by the Office of Fair Trading, Competition Commission and the FSA, the regulator announced in August a firm crackdown on the way banks have been dealing with complaints about mis-sold PPI policies.

It stipulated, among other things, that banks and other lenders will have to review old complaints about the mis-selling of PPI.

To this end, it announced new rules that are due to come into force on 1 December.

They could result in more than 2.5 million people being refunded as much as £2.7bn in total.

Consumer groups said PPI policy holders considering a complaint should act fast.

If you have an insurance (PPI) policy and want to make a claim, don’t delay. Contact Strathern Associates to help you – 0800 917 2905. We are still operating at a 100% success-rate. Make sure you make a claim as soon as you can to ensure no change in the law in the future effects you.

Read the full BBC article: http://www.bbc.co.uk/news/business-11509460

The Strathern Associates Team